In the Growth and Professional plans.

For copy, images and reports,
get help from AI.

It suggests product titles and descriptions, changes photo backgrounds, interprets your sales and returns data, and answers customer questions in the chat bubble on your storefront.

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For copy, images and reports, get help from AI.
AI tools

What it does and how many credits it uses

Each action uses credits. New stores get 20 free credits.

Product content

Title and description

You enter the product name, category and key features; it suggests a search-friendly title and description. You see the result and use it if you like it.

  • In the panel: Add and edit product pages
  • Credits: title 2, description 5 credits
Title and description
Product content

Ürün görseli (AI sayfası)

Changes the photo background, removes an unwanted object, or creates a new image from your product.

  • In the panel: Edit product page
  • Credits: 3–10 credits
Ürün görseli (AI sayfası)
Product content

Outfit photo

Creates an outfit image showing the products you choose together.

  • In the panel: Products page
  • Credits: 10–20 credits
Outfit photo
Data and reports

Sales and returns analysis

Reviews the sales and return reasons for the period you choose and writes up the notable changes.

  • In the panel: AI analytics · 2 credits
  • Customer segments — Groups your customers by last purchase, purchase frequency and spend, and suggests what you can do for each group. · 3 credits
  • Price advisor — Shows a product's price position and suggests a price range. · 3 credits
Sales and returns analysis
Data and reports

Ask your reports

You ask questions like "Which product was returned most last month?"; the answer comes from your own store data.

  • In the panel: Analytics → Fenikya Assistant
Ask your reports
Customer communication

Chatbot

Answers questions about order status, shipping and returns, and hands over the conversations it cannot answer to you.

  • In the panel: Live chat
  • Credits: 1 credit per chat
Chatbot
Frequently asked questions

About AI

Which plans include it?
The Growth and Professional plans. AI tools are not available in the Starter plan.
How do credits work?
Each action uses the credits shown next to it. New stores get 20 free credits; when they run out, you buy a credit pack from your panel.
What happens if I run out of credits?
The AI tools stop until you get more credits; your store and other features are not affected. The chatbot keeps working with ready-made replies in the meantime.
Can I change the generated text?
Yes. The result is shown to you first; you can use it as is, edit it, or not use it at all.
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