Marketing & Messaging
Klaviyo Integration
Klaviyo is a platform for email and SMS marketing automation. Once connected to Fenikya, order, payment, shipping and cart abandonment events are sent to Klaviyo so you can build automations around them.
What does the Klaviyo integration do?
Order eventsOrder placed, paid, shipped and cancelled events are sent.
Cart abandonmentAbandoned carts are reported to Klaviyo so you can build a reminder flow.
Revenue trackingOrder value and currency are sent, so revenue attribution works in Klaviyo's reports.
Line item detailOrder line items are sent with the event.
What do you need before you start?
Having these ready before you begin will speed things up:
- A Klaviyo account
- A Private API Key (a public key is not enough)
- Your flows set up on the Klaviyo side
How do you set it up?
If you get stuck during setup, you can write to our support team.
- Get a Private API Key from your Klaviyo account.
- In the Fenikya panel go to Apps → Klaviyo.
- Paste in your key and test the connection.
- Build your flows around the events on the Klaviyo side.
Who is this integration for?
For sellers who take email marketing seriously and want cart abandonment reminders and post-purchase flows. The free tier may be enough for small lists.
Common problems
Events aren't reaching KlaviyoYou must use a Private API Key; a public key can't send events.
Sales don't show in the revenue reportOrder value and currency are sent; make sure the relevant metric is wired to your flow on the Klaviyo side.
Other integrations in Marketing & Messaging
Frequently asked questions
Frequently asked questions
Which events are sent?
Order placed, paid, shipped, cancelled, new customer registration and cart abandonment events are sent.
Do sales appear in revenue reports?
Yes. Order value and currency are sent with the event, so Klaviyo can attribute revenue.
Try the Klaviyo integration on Fenikya
Open your store, connect the integration, start selling.