Klaviyo Integration
Klaviyo is a platform for email and SMS marketing automation. Once connected to Fenikya, order, payment, shipping and cart abandonment events are sent to Klaviyo so you can build automations around them.
What does the Klaviyo integration do?
Order events
Order placed, paid, shipped and cancelled events are sent.
Cart abandonment
Abandoned carts are reported to Klaviyo so you can build a reminder flow.
Revenue tracking
Order value and currency are sent, so revenue attribution works in Klaviyo's reports.
Line item detail
Order line items are sent with the event.
What do you need before you start?
Having these ready before you begin will speed things up:
- A Klaviyo account
- A Private API Key (a public key is not enough)
- Your flows set up on the Klaviyo side
How do you set it up?
- Get a Private API Key from your Klaviyo account.
- In the Fenikya panel go to Apps → Klaviyo.
- Paste in your key and test the connection.
- Build your flows around the events on the Klaviyo side.
If you get stuck during setup, you can write to our support team.
Who is this integration for?
For sellers who take email marketing seriously and want cart abandonment reminders and post-purchase flows. The free tier may be enough for small lists.
Common problems
Events aren't reaching Klaviyo
You must use a Private API Key; a public key can't send events.
Sales don't show in the revenue report
Order value and currency are sent; make sure the relevant metric is wired to your flow on the Klaviyo side.
Frequently asked questions
Which events are sent?
Order placed, paid, shipped, cancelled, new customer registration and cart abandonment events are sent.
Do sales appear in revenue reports?
Yes. Order value and currency are sent with the event, so Klaviyo can attribute revenue.
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Try the Klaviyo integration on Fenikya
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